Tell us What You Think!
At Avery and Company, our mission is to be the best in kitchen remodeling and bathroom remodeling, as well as in basement remodeling, custom deck building, and whole-home renovations. We understand that achieving excellence is a continuous process, and we’re always seeking ways to improve our services across these areas. That’s why we listen closely to the feedback from our valued customers. Your suggestions and comments allow us to identify areas that need enhancement. These methods refine our approach to deliver even better results.
If you have recently hired us for any of our services, whether it was a kitchen remodel, a basement finishing project, or a custom deck build, we encourage you to share your experience. Please leave a review on our Google Business page and let us know your thoughts about our team’s performance, the quality of our work, and your overall satisfaction. Your input helps us streamline how we can continue to deliver exceptional service in every project we undertake.
The Importance of 5-Star Reviews: Our Commitment to Excellence
At Avery and Company, we don’t just strive for perfection in every project; we’re dedicated to ensuring that every client is satisfied. For us, 5-star reviews are more than just a rating—they reflect our commitment to excellence, quality craftsmanship, and unparalleled customer service. Every glowing review we receive represents a homeowner whose expectations we’ve exceeded. Ultimately that’s what motivates us to strive for improvement.
We understand the power and impact of online reviews. Positive reviews not only help us build trust with potential clients, but they also serve as a benchmark of our performance. However, what’s equally important to us, is how we handle situations that might not meet those high standards. We exhaust every viable option to address concerns or challenges before a customer ever feels the need to leave a negative review. Our goal; is to solve issues quickly and efficiently, ensuring each client feels heard and valued.
Why Customer Feedback Matters
Your feedback is invaluable in helping us grow as a company. We take every review to heart—literally and figuratively. When customers leave their honest thoughts, whether praise or constructive criticism; we make it a priority to analyze. Then we implement new strategies in areas that need improvement. This commitment to action ensures that we’re continuously elevating our services.
Did you know that 90% of consumers read reviews before, making a decision? What about consumers who trust online reviews 88% as much as personal recommendations? More importantly, customers are 70% more likely to leave a review when they see that businesses consistently respond to their feedback. This is why we not only encourage reviews, but we actively engage with them, showing that we’re committed to listening and improving.
To enhance the page, you can add a statistical visual to show how much customers value leaving honest feedback. Here’s a suggestion for data you can represent in a pie chart or bar graph:
- 70% of customers are most likely to leave a review when they see a company respond.
- 88% of consumers trust online reviews as much as recommendations.
- 90% of people read reviews before making a purchase decision.
- 57% of customers will use a business with a 4-star rating
- 31% will use a business with 3 stars or less.
This visual can help emphasize how critical it is for Avery and Company to strive for 5-star reviews and actively respond to customer feedback.
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